CONCERTS/ TICKETS

I GOT MY TICKETS FROM A “FRIEND”/KIJIJI/THIS ONE GUY I KNOW… HOW DO I KNOW IF THEY ARE VALID?

THERE IS NO WAY TO GUARANTEE THIRD PARTY TICKETS ARE LEGIT. THE ONLY TICKETS WE GUARANTEE ARE ONES PURCHASED FROM COWBOYS BOX OFFICE DIRECTLY, FROM OUR TICKETING PARTNER SHOWPASS.

WHAT TIME DO THE PERFORMANCES/CONCERTS START?

TIMELINES ARE UP TO THE ARTIST MANAGEMENT AND IN MOST CASES NOT CONFIRMED UNTIL MOMENTS BEFORE THE SHOW STARTS! IF YOU PURCHASE TICKETS PLEASE CHECK YOUR EMAIL THE DAY OF THE SHOW AS WE SEND OUT DAY OF INFO AND WILL GIVE YOU SHOW UPDATES THERE.

I LOST MY TICKETS, WHAT DO I DO?

YOU CAN RE-PRINT YOUR TICKETS FROM SHOWPASS AS MANY TIMES AS YOU NEED. HOWEVER, ONCE YOUR TICKET HAS BEEN SCANNED NO OTHER COPIES OF IT WILL WORK. DO DON’T TRY ANYTHING FUNNY.

I ORDERED MY TICKETS ONLINE. WEHRE DO I PICK THEM UP? o

YOU SHOULD HAVE RECEIVED A CONFIRMATION EMAIL WITH YOUR TICKETS ATTACHED. YOU CAN EITHER PRINT YOUR TICKETS AND BRING THEM TO THE CONCERT/EVENT OR PULL THE TICKETS UP ON YOUR PHONE. IF YOU ARE HAVING TROUBLE LOCATING YOUR TICKET, PLEASE CONTACT SHOWPASS.COM SUPPORT.

WHEN PURCHASING MY TICKETS FROM SHOWPASS I ENTERED THE WRONG EMAIL. WHAT NOW?

PLEASE EMAIL US AT GUESTSERVICES@COWBOYSNIGHTCLUB.COM WE CAN GET THEM SENT TO YOU!

IS THERE SEATING FOR THE CONCERT?

ALL CONCERTS ARE STANDING ROOM ONLY.

I HAVE QUESTIONS ABOUT CDC ACCESSIBILITY! 

COWBOYS IS COMMITTED TO PROVIDING ACCESSIBLE CUSTOMER SERVICE TO PEOPLE WITH DISABILITIES; IN A MANNER THAT RESPECTS THEIR DIGNITY, INDEPENDENCE, INTEGRATION AND THAT IS EQUITABLE IN RELATION TO THE BROADER PUBLIC. COWBOYS PERMITS PEOPLE WITH DISABILITIES TO USE ASSISTIVE DEVICES, SERVICE ANIMALS, AND/OR SUPPORT PERSONNEL. ACCESSIBLE WASHROOMS, AMENITIES AND BARS ARE AVAILABLE AT ALL VENUES. SPECIFIC CONCERT VIEWING ARRANGEMENTS AND/OR OTHER ACCOMMODATIONS CAN BE MADE IN ADVANCE BY CONTACTING US AT GUESTSERVICES@COWBOYSNIGHTCLUB.COM. PLEASE CONTACT US AS SOON AS POSSIBLE WITH ANY QUESTIONS AND/OR ARRANGEMENTS. SUPPORT PERSONS FOR PATRONS WITH DISABILITIES CAN ACCESS THE VENUE WITHOUT ADDITIONAL COST ABOVE THE ADMISSION PRICE FOR THE PATRON WITH A DISABILITY (ONE SUPPORT PERSON PER PERSON WITH DISABILITY.) PATRONS WITH DISABILITIES ARE WELCOME TO BRING CERTIFIED AND TRAINED SERVICE ANIMALS WITH PROPER DOCUMENTATION.

 ARRANGEMENTS MUST BE MADE IN ADVANCE AS OUR ABILITY TO FACILITATE REQUESTS AT THE DOOR IS EXTREMELY LIMITED.

WHAT MUSIC PLAYS AT COWBOYS?

DJ TIM PLAYS A MIX OF COUNTRY, TOP 40 HITS, OLD SCHOOL AND ROCK - BASICALLY ANYTHING THAT WE WANT TO. DON’T WORRY, ALL OUR MUSIC WILL MAKE YOU WANT TO PARTY.