Cowboys Dance Hall

Whatever the question is, we've got your answer! 

LOCATION  •  HOURS OF OPERATION  •  DRESS CODE  •  required ID  • TRANSPORTATION  •  CONCERTS/ TICKETS  •  VIP  •  PAYMENTS  •
  LOST & FOUND  •  PACKAGES  •  FOOD  •
 SMOKING  •  FIRST AIDjoin team cowboys

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LOCATION

421 12th Ave SW, Cowboys Dance Hall, 403-265-0699

*Please note the Casino and the Dance Hall are separate companies completely. If you are looking to get in contact with the Casino please call 403-514-0900.

HOURS OF OPERATION

Dance Hall

Wednesday: 10PM - 2AM

Thursday: 9PM - 2AM

Friday: 9PM - 2AM

Saturday: 9pm - 2am

LONG WEEKEND SUNDAY: 9PM - 2AM

 

Guest Services/Lost and Found

Wednesday - Saturday: 8PM - 1AM

 

Dress code

  • No steel toe boots

  • Men must have sleeves (no muscle shirts)

  • No excessively oversized clothing (large jackets will need to be coat checked)

  • No sweatpants - COME ON!

TRANSPORTATION

How can I get there on Public Transit?

The C-train is easiest. Get off at the Victoria Park stop and walk North along the BMO centre until you reach Cowboys Calgary. It should take you less than five minutes to walk- unless you did squats the day before and walk like you have no knees.

Where can I catch a taxi?

There are typically taxis waiting outside any of the main cowboys casino doors. uber is an option as well.

Parking

There is limited complimentary parking underground and out front of the Casino, first come first serve - except during Stampede.

CONCERTS/ TICKETS

Tier 1, Tier  2, Tier 3 & Tier 4  Tickets

Ticket price tiers are our way of rewarding customers who purchase their tickets early. All tiers of the same ticket type are the exact same ticket. Early bird tickets are the best price, but when they’re sold out, we move to the next price level, Tier 2, and so on. The earlier you buy, the less you pay!

I got my tickets from a “friend”/kijiji/this one guy I know. How do I know if they are valid?

There is no way to guarantee third party tickets are legit. The only tickets we guarantee are ones purchased from Cowboys Box office directly, or from our ticketing partner ShowPass.

What time is the band going on?

Timelines are up to artist management and in most cases not confirmed until moments before the show starts! If you purchase tickets please check your email the day of the show as we send out day of info and will give you show updates there!

I lost my tickets, what do I do?

You can re-print your tickets from ShowPass as many times as you need. However, once your ticket has been scanned no other copies of it will work. So don’t try anything funny.

I ordered my tickets online. Where do I pick them up?

You should have received a confirmation email with your tickets attached. You can either print your tickets and bring them to the concert, or pull the tickets up on your smart phone.

When purchasing my tickets from ShowPass I entered the wrong email. What now?

Those fat fingers get you again? Please email us at guestservices@cowboysnightclub.com we can get them sent to you!

Is there seating for the concert?

All concerts are standing room only. So much room for activities!

Wheelchair Accessibility

If you require wheelchair accessibility please send an email to guestservices@cowboysnightclub.com. We will be happy to arrange and give you all the info!

Is re-entry available?

It sure is! Make sure you get a stamp on your way out. Subject to capacity. *No re-entry during cowboys music festival

 

VIP

Bottle Service?

Please contact guestservices@cowboysnightclub.com for more bottle service info.

Is there a separate VIP entrance into the Dance hall?

Yes, the VIP entrance to the Dancehall is to the left hand side of Cowboys General Store.

Limo/Bus to Cowboys

Limos: $125

(pick up within city limits, straight to Cowboys) for limos and they hold up too 14 football players - Maybe 15 cheerleaders.

Busses:

Prices vary with busses, but they hold up to 44 people.
Please contact Guestservices@cowboysnightclub.com if you would like to book either.

 

PAYMENTS

What forms of payment will my bartender accept?

Cash, Credit, Debit, Apple Pay, Gift Cards & Drink Tickets.

Can I start a tab?

No, unfortunately not. For your security we are unable to start tabs! However, if you are looking to have 1 transaction you are able to purchase Gift Cards!

What kind of music do you play?

Good music, obviously. It’s a mix of Country, top 40 hits, old school and rock – basically anything that we want to. Don’t worry, all our music will make you want to party.

Refunds/Receipts

Due to artist contracts all tickets are non-refundable.
If you have an inquiry about reprinting a receipt, or a charge dispute please email our cash administrator at cashadmin@cowboysnightclub.com with as much detail as possible and we will try to help you out as quickly as possible.

 

ID

Do you have to be 21 to enter your bar?

No, legal drinking age in Alberta is 18. You must come to the bar with two pieces of government issued ID, one must be photo identification with a signature as per AGLC regulations. ID MUST NOT be expired.

I lost my ID can I use my temporary paper ID to get in?

No, your temporary ID does not act as photo ID. You can use a passport, status card, or any other photo ID that is government issued. The only photo ID you can't use is an Ontario Health Card.
If you have further questions about ID requirements,  cowboys Casino will be the first ones to verify patrons for improper ID, so we recommend contacting them with any further questions (403-514-0900).

My 18th birthday is tomorrow, can I access the bar at midnight tonight?

No, Unfortunately due to AGLC regulations it must be the business date to enter the bar. :(
We would LOVE to celebrate your birthday with you tomorrow !!!

Coat check

Located in the “General Store” window between the entrances to the club. For two whole weeks we’ll hang on to your precious garment for the low low price of $4. After two weeks, we donate unclaimed items to local charities/shelters. You can claim your item with your coat check stub anytime the office is open  (Wed-Sat 9PM-1AM). Please note, we do not take bags/anything other than COATS in coat check...Weird huh?

 

PACKAGES

We're always changing and improving our Special Event Packages so please email Guestservices@cowboysnightclub.com with the day you would like to host and why type of event (ie. Bday, Stag) and we’ll get back to you shortly with all the information!

Can I have my birthday party with Cowboys?

Yaaaas! Come celebrate with us! We have limited birthday packages available each week; please inquire here for more information.

Can I have my stag/ stagette with Cowboys?

Double Yaaaas! We will make it your best, last night of freedom. Please inquire here for more information.

Fundraisers

We want to help you be successful! If you have a fundraising event for a team or charity please contact our marketing team trish@cowboysnightclub.com .

Food

FuEl Up to keep the night going!  We have a Dogfather Hot Dog Cart inside the nightclub (pizza, hotdogs and all the toppings) but there are also two full-service restaurants inside cowboys Casino - Melrose cafe (sports lounge) and Zen 8 grill  (Sushi/Teppanyaki).

JOBS

Looking for work?

COWBOYS IS LOOKING FOR THE MOST FUN, DYNAMIC AND INTERESTING COWBOYS AND COWGIRLS ON THE PLANET. WHEREVER IT IS THAT YOU CALL HOME – WE WANT THE BEST OF THE BEST TO JOIN TEAM COWBOYS! APPLY HERE!

 

Smoking

Can I purchase cigarettes inside the Casino or Dance Hall?

YES! Cowboys Dance Hall has an Export A vending machine.  as well, Cowboys Casino sells them at the Casino Guest Services located at the main entrance.

Can e-cigarettes be used inside Cowboys Casino or Dance Hall?

Due to new legislation, they cannot be used in non-designated smoking areas. Feel free to enjoy it outside the Casino in any smoking designated area.

Is re-entry available?

It sure is! Make sure you get a stamp on your way out. Subject to capacity! *there is a smoking designated area at cowboys music festival tent - no re-entry.

 

 

FIRST AID

Is there First Aid available?

Yes. Inform the closest security guard and they will be happy to assist you.

 

Lost & Found

OH the goodies we find in lost and found! You can either fill out the Lost & Found form online HERE.

If there is a possibility you could have lost it in the Casino we recommend calling (403-514-0900) them as well, as they have a seperate Lost and Found.

Head HERE for the Music Festival Lost and Found for items that may have wandered off during Stampede!